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Company Name: Lee’s Snack House
Job Position: Restaurant Manager
Wage Rate: $60,000 annually
Hours per Week: 32 hours
Location: Sarnia, N7T2G6
Type of Employment: Permanent Employment, Full-time
Employment Date: As soon as possible
Education Required: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
Experience Required: 1 to 2 years of experience
Job Duties:
Coordinate daily Front of the House and Back of the House restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality and research new vendors
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils and cleaning products
Ensure compliance with sanitation and safety regulations
Manage restaurant’s good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses
Promote the brand in the local community through word-of-mouth and restaurant events
Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations
We are Equal Opportunity Employer that recruit and hire qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.