Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
3 years to less than 5 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Hotel, motel, resort
Responsibilities
Tasks
- Establish operational procedures
- Plan and co-ordinate activities of housekeeping supervisors and crews
- Supervise staff
- Ensure that safety standards and departmental policies are met
- Supervise maintenance and repair services
- Co-ordinate in-house laundry services
- Schedule and assign duties of housekeeping staff
- Co-ordinate dry cleaning and valet services
- Ensure that local health and sanitation regulations are carried out
- Respond to complaints of guests
Supervision
- 5-10 people
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Tight deadlines
- Attention to detail
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent written communication