Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Greet people and direct them to contacts or service areas
- Provide basic information to clients and the public
- Obtain and process information required to provide customer service
- Operate switchboard or telephone system
- Order office supplies
- Record and relay information
- Schedule and confirm appointments
- Maintain work records and logs
- Receive and issue payments
- Perform clerical duties, such as filing and sorting and distributing mail
- Answer telephone and relay telephone calls and messages
- Arrange teleconferences
- Calculate billing charges
- Monitor mobile radio or telephone
- Provide directory assistance
- Relay service to persons with disabilities
- Perform data entry
- Provide customer service
Experience and specialization
Computer and technology knowledge
- Electronic medical records
- Switchboard 1-25 lines
- Word processing software
- MS Office
- Social Media
- Database software
- Electronic mail
- MS Excel
- MS Outlook
- MS PowerPoint
- MS Word
- MS Windows
Additional information
Work conditions and physical capabilities
- Ability to work independently
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Attention to detail
- Sitting
Personal suitability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
Benefits
Health benefits
- Dental plan
Other benefits
- Free parking available
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